Case Studies

Case studies: requirements work in practice

Two projects in which I analyzed processes, sharpened requirements and made impact measurable. Both were created in my role as Senior UX/UI Designer at OBI next – the versions here put the analytical work in the foreground.

Process & requirements analysis · Retail

Consulting Center

Step-by-step evolution of a consultation-heavy sales tool in live operation: analyzed the consultation process, rebuilt the structure along real consultation phases and reduced the ordering process to a few unambiguous states.

Higher conversion rate · faster quotes · shorter onboarding

Read the Consulting Center case study

Period

10/2021 – 01/2024

My role

End-to-end lead for the core flows

BA focus

As-is analysis (service blueprint) State model for the ordering process Success criteria & guardrails Outcome roadmap

Discovery & prioritization · Retail

Dig(g)A

A mobile assistant for sales-floor staff, built from scratch: requirements gathered right at the shelf, prioritized into lean delivery steps and rolled out in live operation.

Significantly shorter walking routes · faster answers in customer conversations · broad adoption on the sales floor

Read the Dig(g)A case study

Period

06/2023 – 01/2024

My role

Facilitation, PO coaching, success criteria

BA focus

Shadowing & job stories Prioritized delivery steps Non-functional requirements Decision logs

Next step

Questions about a project?

I’m happy to discuss details, artifacts and figures in a personal conversation – within the limits of confidentiality.

Open to conversations

Story FVK-03 · Case studies

As a product owner, hiring manager or fellow BA, I want to learn more about the approach and results of a project so that I can better assess Fabian’s way of working.

Acceptance criteria

✓

Password for the case studies on request

✓

Follow-up questions in a 30-minute call

✓

Details within the limits of confidentiality